- Do at least 10% more than you are asked.
- Never, ever, to anybody, present as fact opinions on things you don't know.
- Be courteous and considerate always - up and down.
- Don't knock, don't complain - stick to constructive, serious criticism.
- Don't be afraid to make decisions when you have the facts on which to make them.
- Quantify where possible.
- Be open-minded but skeptical.
- Be prompt.